To ensure that your health information is secured and
accessible to you only, it is required that information
you provide at the time of account creation exactly
matches what's on file with your pharmacy.
Unfortunately, sometimes what is on file with the pharmacy
is not exactly what you might expect. For example, your
name might be "Bill", but they have you as "William" at
the pharmacy. Or there might be a typo in your date of
Please review your prescription bottle carefully to
confirm your information and if you cannot find any
mismatches, contact your pharmacy for help.